Hi there, I'm Brendon Park, the only developer behind Cloud Tuner and all of Bluhex Studios. There's no one else, meaning that I'm always busy with something. So please keep in mind that I may not be able to respond to every message that you send, but I will try. Thanks for understanding.
If you're getting an error message or something like that, I've built a help section that should hopefully help you resolve any issues you might be running into.
Thanks for using Cloud Tuner!